DOGS ON THE RUN
DOGS ON THE RUN
A Certified Woman-Owned Small Business With a Big Vision
For over two decades, Dogs On The Run® has set the standard in luxury pet care, blending high-touch service with deep understanding of what families truly need. We’ve built a legacy on trust, compassion, and relationships that last.
Luxury Pet Care. Trusted Professionals. Concierge Experience.
Founded in 2003, Dogs On The Run is a boutique pet care concierge built to serve families who expect more than just a sitter; they expect trust, consistency, and exceptional care.
We’re not a marketplace. We’re not a gig economy app. We’re a relationship-based service that personally matches you with vetted professionals who take their work seriously. Our Concierge Team helps keep care continuous; even when plans change.
Yes, we offer an app, but it’s a tool of convenience, not our identity. It allows you to message professionals, view invoices, update pet profiles, and manage reservations, all from the palm of your hand. But behind every booking is a real person, working to ensure your experience is seamless and personalized.
Our professionals are chosen for their experience, character, and compassion. We work with those who embody our core values of integrity, kindness, and accountability; and who treat your home and your pets with the highest level of respect.
Dogs On The Run gives back quietly but consistently, supporting families and pets in times of transition, honoring the lives of clients’ beloved pets, and partnering with nonprofits and local agencies when help is needed.
This is not gig work. This is pet care, redefined, grounded in trust, backed by a concierge team, and designed for families who won’t settle for less.
Meet the DOTR
Administrative Team
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Founder/CEO
April has over 25 years of Strategic Leadership experience. DOTR was born in 2003 as a passion project. The entrepreneurial venture was not the intention, but in April’s destiny. She combined her love for animals and people to build an epic community of compassionate individuals.
Favorite Breed of Dog or Cat:
“Really? I can’t pick just one. I will say that I tend to prefer the big bully breeds and anything that purrs.”
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Business Integrator
Elyce deBrown brings 20+ years of leadership and operational excellence to Dogs On The Run. As our Business Integrator, she ensures that every detail behind the scenes supports the exceptional care and seamless experience our clients have come to expect.
A long-time client herself, Elyce understands the trust families place in DOTR. Her unique perspective, blending strategic business insight with genuine compassion, helps bridge our mission of care with the operational systems that make it thrive.
Elyce’s calm and solutions-driven approach keeps our team aligned, our processes refined, and our standards uncompromising. Her dedication to integrity, communication, and efficiency helps ensure every match, message, and moment with DOTR reflects our promise to provide luxury-level pet care families can always trust.
My favorite breed of dog is (of-course!): Australian Labradoodle
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Director of Operations
Maddy has over 10 years of Customer Service experience and found a knack for luxury, high-end customer service during her time working in the cosmetics industry. Combined with her passion for animals and helping others, Maddy reports this is her “Dream Job”. Favorite Breed of Dog or Cat: “I love all cats and dogs but I'm obligated by Yoshi (DOTR's “Chief Pet Officer”) to say Italian Greyhounds!”
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Support Coordinator
Reece spent 4 years in LA training in performing arts and working as an actor, while supporting himself in fine dining and hospitality industry. Reece also gained 2 years experience in management for a herbal wellness company focussing on sales training and customer service development. His passion and most recent experience was in styling for apparel brands and personal styling in London.Favorite Dogs/Cats:
“I have a french bulldog named George who is my best friend, so frenchies are definitely my soft spot dogs. I also love dobermans, and scruffy rescues.
I do also love sphynx cats, they remind me of aliens and i'm obsessed with that.”
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Concierge Specialist
Jennifer brings more than six years of front-office and administrative experience from hospitality and corporate settings, including roles in guest services, HR coordination, and reservations across multi-property hotel groups in Hawaii, Florida, and Alabama. She's known for keeping details accurate and communication smooth, whether she's managing schedules, records, or client relationships. Jennifer holds a B.S. in Business Administration and is currently pursuing her MBA in Human Resource Management. She's bilingual in English and Tagalog.
“I love all types of animals, but I have 4 cats!”
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Reservations Team Lead
Cassandra comes to DOTR with 10 years experience in Customer Service, 5 years in Business Administration and 1 year as a Corporate Trainer. Her professional goal is to always make a positive impact with everything she does.
Favorite Breed of Dog or Cat: “ Ummmm, I like them all.”
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Reservations & Accounting/Compliance Specialist
Jay has over 5+ years of Customer Service experience. He takes great pride in helping people reach their professional goals; by coaching and supporting small business owners.
Favorite Breed of Dog or Cat: “I love black cats and long haired Chihuahuas.
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Senior Concierge Specialist
Joey has 20 years of service oriented experience including managing and leading teams in multiple industries. She takes pride in creating genuine relationships with both DOTR clients and pet care professionals.
Favorite Breed of Dog or Cat: “Poogle. My late dog was a Beagle and Poodle mix so this mixed breed is my favorite!”
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Concierge Team Lead
Allison has an extensive Customer Service background from coordinating home renovations to coaching people in their weight loss goals, Allison has always enjoyed helping people thrive! She is incredibly grateful to have joined Dogs On The Run, getting to work on the Concierge team and growing marketing strategies to share about the incredible pet care services and compassionate professionals at DOTR.
Favorite Breed of Dog: “I love Labrador Retrievers, their quirkiness and personalities are so much fun! I currently have my 2nd Lab/Pit mix and they have both captured my heart in special ways!
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Digital Marketing
Vanessa join Dogs On The Run with more than five years of marketing experience and a proven ability to connect brands with their audiences through thoughtful, data-driven storytelling.
“I love all types of cats!”
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Jillian Yeh is Dogs On The Run's Bookkeeping & Administrative Assistant, supporting financial operations, compliance, and administrative processes with exceptional organization and attention to detail. A Cum Laude graduate of the University of California, Irvine with a degree in Business Administration, Jillian brings a strong analytical mindset and a passion for creating efficient systems that support both clients and team members.
Favorite Breed of Dog or Cat:
I love mutts!
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Reservations Specialist
Regina brings over 20 years of experience supporting teams and clients across healthcare, wellness, and administrative roles. Moving into the pet concierge world with Dogs on the Run has been a fun and refreshing change, and she loves coordinating care for the fur babies and their parents. She’s known for her organization, empathy, and positive approach. Outside of work, Regina enjoys crafting, interior design, and time with her family.
Favorite Breed of Dog or Cat:
I love dachshunds and their silly and stubborn personalities.
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Senior Marketing Coordinator
Sandra brings nearly a decade of experience in digital marketing, content strategy, and brand storytelling across hospitality, lifestyle, and B2B industries. She currently teaches growth marketing at Cal State San Marcos and manages digital strategy for hospitality and lifestyle clients, with a track record of boosting brand visibility and campaign performance through data-driven, community-focused marketing. Sandra holds an MBA and a B.A. in Marketing from HTW Berlin and is fluent in German, English, and Spanish. She's passionate about using marketing to bring people together around shared values; a natural fit for DOTR's community.Favorite Breed of Dog or Cat:
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"CPO" Chief Pet Officer
Yoshi joined DOTR in 2021 as an Emotional Support Animal. He is dedicated to taste testing and recognized as the DOTR door greeter. Yoshi quickly begged his way to the top and has recently been promoted to DOTR's CPO.
Favorite Breed of Dog or Cat: I guess cats or small dogs that allow me to be the center of attention. Overall, I just want to be with my mom and dad.
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Concierge Specialist
Melissa brings hands-on experience in customer service, front desk operations, and team leadership from years in the pet retail and grooming industry. She's skilled in managing client relationships, inventory, and scheduling, with a background that also includes store supervision and pet grooming. Melissa is known for staying organized in busy, fast-moving environments and for jumping in wherever she's needed to keep things running smoothly. She brings a genuine love of pets to everything she does.
Favorite Breed of Dog or Cat:
All dogs; But, love my Pitbull “Honey”
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Chief Happiness Officer (CHO)
Head of Morale & Quality Control
Meet Elsa, the four-legged heartbeat of Dogs On The Run HQ. As our Chief Happiness Officer, Elsa takes her responsibilities very seriously. From greeting every guest with a wagging tail to making sure no snack goes unnoticed, she's an expert at creating smiles.
Her daily duties include welcoming visitors, supervising meetings (usually while napping), boosting team morale, approving belly rubs, and reminding us to take a break when life gets too busy.
When she's not hard at work, you'll find Elsa soaking up the sunshine, charming everyone she meets, and making sure every member of our admin team feels right at home.
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“VP of Vibes and Visitor Relations”
Poppy serves as Dogs On The Run’s resident morale booster, greeting committee chair, and unofficial head of emotional wellness. She plays a critical role in setting the tone of the office by ensuring every visitor, team member, and delivery person feels welcomed, appreciated, and slightly happier than when they arrived.
“I truly cannot imagine my dogs’ lives, or mine, without Dogs on the Run!”
— Nicole D.
“It’s hard to let go and entrust others to take care of pets, and I’m so happy to have found this network of sitters who care for pets so much.”
— Emily C.