Why “Ridiculously High Expectations” Is Written on Our Wall

If you walk into Dogs On The Run headquarters, you will see three words written in big, unapologetic letters:
“Ridiculously High Expectations...”

It is not just a slogan. It is our standard.
And yes, we mean it.

Where It Came From

Over twenty two years ago, Dogs On The Run started with a simple idea: families deserve a better way to find trusted, professional pet care. Not random apps, not hobby sitters, but real professionals matched with care and purpose.

From the very beginning, we decided that “good enough” would never describe us. When pets are family, when homes are personal, and when trust is everything, there is no such thing as average.

Those three words on the wall remind us that we exist for families who expect more. More consistency. More communication. More compassion. More professionalism.

What It Means for Clients

“Ridiculously High Expectations” means you never have to wonder if your sitter showed up, if your pet’s routine is being followed, or if you can trust the person walking through your door.

Our concierge team vets, verifies, and connects every professional with precision and care. Every match, every message, every update is handled with intention.
We coordinate care as if it were for our own pets, because, honestly, that is how we think.

This level of detail is not an accident. It is the standard.

What It Means for Professionals

Dogs On The Run partners with independent pet care professionals who hold themselves to the same high bar. They are business owners in their own right — experienced, insured, and committed to excellence.

We do not settle for “available.” We seek out reliable, communicative, compassionate professionals who represent the same values our families expect from us.

It is why we only match with individuals who understand that trust is earned, not implied.

Why It Matters

In an industry that often feels transactional, our goal is deeply personal.
Every walk, every overnight, every message, every moment represents someone’s family.
Having “Ridiculously High Expectations” is not about perfection; it is about care, accountability, and integrity at every step.

Because when you hold yourself to the highest standard, you naturally attract the right people, the right clients, the right professionals, and the right results.

Our Promise

We will never apologize for expecting the best.
From ourselves, from our partners, and for the pets we serve.

Those words on our wall are not marketing. They are a daily reminder of who we are, why we started, and the kind of trust we continue to earn; one family, one pet, and one connection at a time.

Dogs On The Run Concierge Team
Coordinating Care. Connecting Families. Creating Peace of Mind.