Dogs On The Run: A Concierge Service, Not Just an App
At Dogs On The Run, we often hear the question: “Are you an app like the others?”
The answer is simple. No.
Yes, we offer an app, but it is a tool; not a requirement. DOTR is not defined by technology. We are not a software company. We are a service-based concierge service for pet parents, and our identity is built on people, relationships, and trust. Software helps us be efficient, but it does not define who we are.
Getting Started with DOTR
New to Dogs On The Run? The process is simple and guided by our team.
Reach Out: Call us directly at 760-991-5444 or visit www.DogsOnTheRun.com. A member of our concierge team will walk you through the first steps.
Activate Your Account: You will receive an invitation to set up your DOTR account. This is where your profile, preferences, and pet details are securely stored.
Meet Your Match: Our concierge team will hand-select a professional from our trusted network, curated to meet your pet’s specific needs.
Schedule a Consultation: This will allow you to interview them to ensure it’s a good fit. If for any reason the professional doesnt fit your needs, we can make a new introduction with another professional.
How Existing Clients Connect Again
Once you are part of the DOTR family, staying in touch is effortless.
• Call Us: Our concierge team is available seven days a week, from 7 a.m. to 7 p.m. A simple phone call connects you directly to real people ready to assist.
• Text Us: All ongoing communication flows directly through our dedicated DOTR phone line, so you can quickly confirm details or request services.
• Use the App if You Prefer: The DOTR app is available to view schedules, manage details, and request services, but it is not required. Most families find calling or texting easiest, and our team ensures that every detail is handled for you.
Booking Services Made Simple
When you need care, there is no complicated process. Whether it is daily walks, overnight care, or last-minute help, you simply let us know what you need.
• Call or text the concierge team
• Share your request
• We confirm the details and handle the rest
Behind the scenes, we coordinate with your professional, confirm availability, and ensure everything is seamlessly scheduled.
Why This Matters
Pet care apps and software companies often leave families to manage the process alone. You search, compare, and hope it works out. At DOTR, we remove the friction entirely. With our concierge team managing the details, you have multiple points of contact, a trusted team, and complete peace of mind.
We are not a sea of profiles. We are a company that cares. We are not defined by software. We are defined by the people behind it; a concierge team who ensures your pets are never without care.
Experience the DOTR Difference
Dogs On The Run is not an app. We are a service-based concierge company, with software simply used to make our service more efficient. What truly defines us is our people, a support team dedicated to making pet care simple, seamless, and stress-free.
Call our concierge team today at 760-991-5444 or visit www.DogsOnTheRun.com to get started.
Because pet care should be easy. We make sure it is.
