Why Dogs On The Run is Different from Pet Care Apps
Pet care apps promise convenience, but convenience alone is not enough when it comes to the well-being of your pets. At Dogs On The Run, we deliver something far more meaningful: a luxury concierge service where every detail is handled with care, every match is intentional, and every client has direct access to a support team dedicated to both pet parents and professionals seven days a week.
Concierge Support: Always Available
When you choose DOTR, you are never left to figure things out alone. Our concierge team is available seven days a week, from 7 a.m. to 7 p.m., 7 days a week, ensuring that families and professionals receive real-time support whenever they need it. Whether you are planning ahead, adjusting your schedule, or facing an urgent situation, a member of our team is always ready to step in and assist.
This level of availability is rare in pet care, and it is one of the reasons discerning families and professionals return to DOTR year after year.
Hand-Selected Matches, Not Algorithms
Where apps rely on automated matching, DOTR invests in the human touch. Our concierge team carefully selects a professional based on your family’s specific needs, your pet’s personality, and the type of service required. This is not about filling an opening; it is about building a relationship of trust and consistency.
Many of our clients have tried pet care apps in the past and quickly realized the difference. What they experienced there was a sea of profiles. What they experience with DOTR is a company that truly cares.
A Vetting Process You Can Trust
Every professional in the Dogs On The Run community goes through a multi-step process before being invited to work with families. This includes:
• A personal interview with our team to assess professionalism, reliability, and experience
• Verification of business credentials, business license, references, and insurance to ensure proper protection for families and pets
• A thorough background check to provide added peace of mind
• Evaluation of specialties, certifications, and strengths so that each professional is matched thoughtfully with the right families
• An ongoing relationship with our concierge team, which means we know every professional personally and maintain continuous communication with them
Because of this process, you are never matched with a stranger. You are introduced to a trusted professional who has been vetted and supported by our team from day one.
Peace of Mind, Built Into Every Service
Even the most carefully laid plans can change. If something unexpected happens with your sitter or your pet, DOTR’s emergency protocols ensure that care continues seamlessly. Behind the scenes, our concierge team monitors services daily to confirm that everything is running smoothly. This is not a feature you need to request. It is simply part of the DOTR promise.
An Elevated Experience Since 2003
Dogs On The Run is not just another way to book pet care. It is an elevated experience built for families who expect more. Our approach combines luxury-level service with uncompromising attention to safety, trust, and care. Since 2003, families have relied on us to provide the kind of confidence and support that an app simply cannot deliver.
Experience the DOTR Difference
Your pets deserve more than a booking platform. They deserve a concierge service that values relationships, curates matches, and provides a dedicated support team for both pet parents and professionals every single day.
Contact us today at www.DogsOnTheRun.com or call 760-991-5444 to schedule your complimentary consultation.
Because true peace of mind is not found in an app. It is found in a team.
