Why a DOTR Care Team Is the Secret to Exceptional Pet Care

In 2003, I started Dogs On The Run® with nothing more than a full schedule and a deep love for animals. I was caring for dozens of pets, day in and day out — and I quickly realized something that changed everything:

I couldn’t do it alone.

Within just three months, I was maxed out. I had no backup, no days off, and no way to get sick. And more importantly, there were too many heartbeats counting on me to take that kind of risk. That’s when Dogs On The Run began to grow — not as a big corporate structure, but as a community. A network of trusted, compassionate professionals who could support one another — and, most importantly, ensure no pet ever went without care.

That’s how the DOTR Care Team was born.

What Is a DOTR Care Team?

A DOTR Care Team is a group of carefully matched pet care professionals who work together to support you and your pets. This isn’t a rotating door of random sitters — it’s a private, professional solution made up of two (sometimes three) consistent, reliable individuals you’ve met, approved, and trust.

We know you don’t want multiple unfamiliar people coming in and out of your home.
That’s not what we offer.

Instead, we build a small, hand-selected Care Team — usually just two professionals — who work in partnership to provide your pet with reliable, seamless care. They communicate behind the scenes, share updates, and back each other up when needed.

Here’s why this matters:

• You won’t experience missed visits or last-minute cancellations

• You won’t be surprised by a new face at the door

• Your pet becomes comfortable with more than one trusted caregiver

• You get the freedom and peace of mind that only a prepared, well-supported plan can offer

You Choose Your Team

At DOTR, we believe pet care should be personal and proactive — not transactional. That’s why we never send anyone into your home without a free consultation, and we always give you the opportunity to meet with two to three professionals before services begin.

You are in charge of who’s on your care team.
We bring the trusted options to the table — and you decide who feels like the right fit.

Your Privacy and Safety Are Our Priority

Welcoming someone into your home is personal — and we don’t take that lightly. Every DOTR professional is background-checked, thoroughly vetted, and held to the highest standard of discretion and respect.

• Your keys, access codes, and personal details are handled securely

• Your routines, preferences, and boundaries are respected

• Your information is shared only within your approved care team and the DOTR admin team

We treat your home like we’d treat our own — with care, confidentiality, and professionalism.

Why Clients Love the Care Team Approach

Life is unpredictable. The DOTR Care Team model ensures your pet’s care never is.

• Built-in emergency coverage

• Familiar, consistent care from professionals your pet knows

• Seamless communication between your care providers

• Confidence that your pets are always in good hands

This is the opposite of a revolving door. This is thoughtful, personalized care — built around your needs and your pet’s routine.

We Build the Team Together — For Your Pet

When you choose Dogs On The Run, you're not just booking a pet sitter — you're choosing a trusted support system for your pet and your peace of mind.

We’d love to help you build your care team — a select group of professionals you know, trust, and can count on when it matters most.

Let’s get started. Visit www.dogsontherun.com to tell us more about your pets and schedule your free consultation.

Because great care doesn’t happen by accident — it’s built by people who care enough to plan for the unexpected.

Client Testimonial:
"We started with one amazing DOTR professional, and honestly, we thought that was all we needed. But the next time we went out of town, she was already booked and that’s when we were introduced to the “Care Team “concept.

Dogs On The Run didn’t just send someone new without warning. They invited us to meet a second professional — someone just as experienced, warm, and thoughtful. We had a free consultation, and it was clear this wasn’t a rotating list of strangers. This was a trusted network. A team of people who communicate with each other, share notes, and truly work together behind the scenes.

Now, we have two professionals our dog knows, loves, and feels safe with. If one’s unavailable, the other steps in — no disruption, no confusion, and no stress. It’s seamless. It’s smart. And it makes us feel like our pet is genuinely supported.

What felt like a backup plan is now the reason we stay with DOTR. This approach is thoughtful, flexible, and built for real life. It’s not just convenient — it’s the reason we can finally take a trip or stay late at work without worrying about a single thing.

– The Jensen Family, Encinitas, CA